What's new at Dattico

Work began with the commune of Uccle to position M-Callie as a reference solution for citizen interaction in Brussels. This collaboration focuses on shaping the product together with real public sector needs, with Uccle acting as a leading partner in defining the use cases.

Integration work began with Crossuite, aligning with their positioning toward dentistry. This confirms the strategic direction of embedding into existing PMS ecosystems. No go-live date has been defined yet.

The assistant now handles redirection, question answering, cancellations, and rescheduling using LLM-driven logic, enabling real decision-making instead of simple automation.

The product evolved to handle full interaction flows including information requests, routing, booking, and follow-ups. This reflects a shift from a scheduling feature to a core operational layer.

Discussions with communes revealed strong interest in automating citizen interactions. This marked a turning point where the product moved from pushing into markets to responding to clear demand.

Despite a working product, adoption remained difficult. Each industry required different workflows and expectations, making a one-size-fits-all approach ineffective.

Octoplan launched as an ALPHA startup at WebSummit 2025. 221 pitches later — it's all about the people who keep pushing us forward. Huge thanks to the team, friends, and the Embassy of Belgium in Portugal.

Brussels-based Octoplan was featured at WebSummit Lisbon — an intelligent scheduling assistant for service professionals. AI that answers calls, WhatsApp & web bookings.

Octoplan was launched in beta as a productization of our initial learnings. While technically complete, it highlighted the complexity of achieving product-market fit across fragmented industries.

Octoplan is now live in beta. An AI assistant that answers calls, WhatsApp messages, and web booking requests — helping service providers never miss a client again. AWS awarded Dattico startup credits to support this launch. Pay per appointment — AI adoption made accessible for SMEs.

We've moved into ICAB Business & Technology Incubator in Etterbeek to power the next stage of Octoplan. Same dedication to quality — now backed by the energy of a product-driven environment.

After months of validation, we concluded that replacing existing systems was not viable in mature sectors. The direction shifted toward integrating with existing PMS solutions.

After months of intense work and real-world iterations, we delivered a working version of M-Callie — our AI-powered scheduling assistant. A meaningful milestone for the team before a short recharge.

Conducted a market study for the German market together with Trueverity to evaluate demand and positioning for M-Callie among service professionals.

Discussions with doctors highlighted strong structural barriers including regulation, existing PMS systems, and patient expectations. This confirmed that entering the medical space requires integration rather than replacement.

Exchanged ideas on AI agents and data-driven leadership at an AWS GenAI event inside the Atomium. A fitting place to discuss the future of technology and innovation.

Presented M-Callie at the EWC 2025 Vlaams-Brabant preselection in Leuven. Our smart scheduling assistant helps independent professionals handle customer calls and bookings via WhatsApp, phone, and web — all powered by AI.

Early tests with plumbers revealed fragmented workflows, paper-based processes, and multi-location complexity. Scheduling was only one part of a broader operational challenge.

Represented Dattico at the AWS Partner Summit in Amsterdam — connecting with the broader AWS ecosystem.

Great pitching workshop with Voka Vlaams-Brabant as part of their Matchmaking Innovatie program. Sharpening the M-Callie story ahead of the Innovation Day.

Opening the doors for investors to join us in transforming how service professionals handle bookings. AI-powered voice assistant that books appointments automatically — trusted by plumbers, electricians, hairdressers, and medical professionals.